Refund Policy
Last updated: January 8th, 2026
We stand behind the value of our services and offer a clear, fair refund policy designed to remove risk while maintaining mutual commitment.
Eligibility for Refund
You may request a refund if all of the following conditions are met:
-
A minimum of 60 days has passed from the service start date
-
You have actively participated in the service, including:
-
Providing required materials and information in a timely manner
-
Attending scheduled calls or reviews (if applicable)
-
Communicating feedback clearly and allowing reasonable opportunity for adjustments
-
-
You believe, in good faith, that the service did not deliver meaningful value
If these conditions are satisfied, a full refund will be issued.
How to Request a Refund
Refund requests must be submitted in writing via email to:
Please include:
-
Your name
-
The service purchased
-
A brief explanation of why the service did not deliver value
Refund requests will be reviewed promptly and handled in good faith.
Refund Exclusions
Refunds will not be granted in the following situations:
-
Delays or lack of results caused by missing assets, unresponsiveness, or incomplete information from the client
-
A change of mind after work has begun
-
Dissatisfaction based on expectations that were not communicated or agreed upon upfront
-
Failure to implement, approve, or participate in recommended actions that materially impact outcomes
Payment Processing
-
Approved refunds will be issued to the original payment method.
-
Processing times may vary depending on the payment provider.
Good Faith Policy
This refund policy exists to protect both parties. It is not intended to replace collaboration, commitment, or clear communication.
We reserve the right to deny refund requests that do not meet the criteria outlined above.